Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Cloudflare expands Agent Cloud with OpenAI GPT-5.4 integration and isolate-based Dynamic Workers, challenging containers as ...

More worrying is a shift in emphasis from oversight to providing guidance to MAID practitioners (although both roles are ...

The war is heightening the salience of Shiite identity across multiple arenas at once and, in doing so, reshaping how political and military actors assess both their interests and their risks. Groups ...

The idea might resonate with cash-strapped consumers but it’s an unhelpful distraction from needed, if unglamorous, reform ...

The teams that succeed with Node.js migration are not the ones who moved fastest. They are the ones who spent the most time ...

José Caballero laced a two-run double in the ninth inning that gave the New York Yankees a 5-4 victory over the Angels, ...